Design / 2 min read

Asking better questions

Asking better questions

Design / 2 min read

By Bob Mytton
Creative Director, Mytton Williams

Good design begins with good questions. Questions that challenge assumptions, uncover purpose, and seek to fully understand the problem to be solved.

‘Design Serving Life’ is a new set of posters from design strategist Lynne Elvins, designed by Mytton Williams, that pose these questions.

The set of six posters – and associated communications – is designed to stimulate debate and raise questions about the ethical dilemmas that designers face individually, and as agency teams, and when working with clients.

Each poster has a key theme and a core question, with the visuals weaving a connected selection of exercises, models, and diagrams to support debate. The design approach reflects the times we now design in – complex, uncertain, disorientating times where there isn’t just one issue to respond to, but lots of them intertwined.

The six posters each pose a deceptively simple question: What problems are we solving? How much is enough? Are we doing good? Who are we missing out? How do we replenish? What will be our legacy? These questions raise important issues for us as a studio, the wider design community and beyond.

Why these questions matter

IDesign has always been about problem-solving. But in an era of climate breakdown, inequality, and social division, the definition of “the problem” has never been more complex. If designers don’t take time to ask the right questions early on, we risk applying creativity to the wrong challenges – or worse.

They remind us that design doesn’t happen in a vacuum – every decision has consequences for people, society, and nature. Asking “how much is enough?” might change the way we think about growth. Asking “who are we missing out?” can reveal unconscious bias. Asking “what will be our legacy?” encourages long-term thinking rather than short-term wins.

Design in complex times

The Design Serving Life posters embrace the messiness of these questions. Visually, they weave together diagrams, exercises and references that reflect the interconnected nature of today’s challenges. The aim was to be both stimulating and thought-provoking – a tool for conversation as much as for contemplation.

For us as an agency, the collaboration was an opportunity to bring design thinking and ethical inquiry together. Not only was this an exciting and different type of brief, but these questions are ones we should all be asking, especially at the start of the design process, whether you are an agency, business or university. They’re powerful tools to promote good conversations.

Purpose as practice

As a certified B Corp, Mytton Williams is committed to using business – and design – as a force for good. Projects like 'Design Serving Life' align with that mission. They encourage designers, clients, and partners alike to pause and consider not just what we create, but why and for who.

The truth is, there are no easy answers. The questions are ethically complex, sometimes uncomfortable, always important. But that’s precisely the point. Because when design starts with better questions, it has the potential to create not just better outcomes, but a better world.